Carlcare

Carlcare provides customer assistance services for Transsion devices

Carlcare - Customer Service for Transsion Devices

"Carlcare" is a professional after-sales service app for Transsion devices, offering over 2000 service centers globally. It features online self-service for checking warranty, repair status, and nearby service locations, along with personalized assistance from technical experts. Users can also activate official protection services like extended warranty and broken screen card for enhanced device care. Experience convenient and efficient support at your fingertips with Carlcare!
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Install from Google Play Store

App stats

Downloads: 1,052,828,055
8.72M
858 new ratings
Version: V6.3.3 (Last updated: 2025-02-08)
Version code: 3370
Creation date: 2018-01-04
Permissions:
  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.BROADCAST_STICKY
  • android.permission.CAMERA
  • android.permission.CHANGE_WIFI_STATE
  • android.permission.FLASHLIGHT
    • See more
Size: 32.36M

Ranking

# 125

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App summary

Analyze keywords

Carlcare,a professional after-sales service brand,has 2000+ service centers in over 58 countries.With this APP, knowing more about your device, finding solutions to problem you encounter,getting all-around after-sales servcie，all of these will become more convenient and faster!

1.Online Self-service: Carlcare provide diversified self-service ,you can check spare parts price,warranty,repair status and nearest service center,for better repair expierence, you can apply for fast repair and reservation service.
2.Manual Service: Any problem can be solved by one-to-one communicating with official technical expert!
3.Official Protection: To activate extra protection for your device, we will give away official protection services such as Extended Warranty Card/Broken Screen Card, which is looking forward to your attention!

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Ease of use and friendly user interface
  • Ability to locate nearest service centers
  • Affordable and fast repair services with a warranty
  • Regular updates improve app functionality
Cons
  • Poor customer service and response time
  • Unhelpful service centers with a reputation for being expensive
  • App issues with device locking and unavailability of services in certain regions
  • Limited options for blacklisting stolen devices
Most mentioned
  • Poor service quality and unhelpfulness of service centers
  • Useless app for unlocking devices
  • Difficulty in reaching customer support via phone
  • Issues with device performance and updates
User reviews
I need to start using the app I'm not sure about efficacy or exactly how how effective the UI or the UE is
by Will G-Brown, 2025-01-30
You have an exceptional ability to grasp complex concepts quickly and apply them effectively in your work. "Your problem-solving skills have proven invaluable in situations that require innovative solutions. You have repeatedly shown excellent judgment when making decisions under pressure.Thank you Carlcare .
by Forward Darikai (FODA), 2025-01-19
In the issue about products, is about billing credits, to pay l apologize is the SMS and another fast cast is not remember to creadit, because of that time is my gosh account linking access but never to pay, apologize that because snot a scammer, lm professional, lm sory tell now is not accomplish in issue gcash to my money. Pending my business.
by randy acmad, 2025-01-18
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