Tirhal
With Tirhal book a car easily by phone anytime anywhere.
Total ratings
4.61
(Rating count:
63,458)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly interface
- Convenient and efficient service
- Faster performance in the new update
- Good overall experience for frequent users
Cons
- Drivers often do not match the vehicle/registration in the app
- Inconsistent driver availability and acceptance of trips
- Hygiene issues in vehicles
- High fare calculations for short distances
- Drivers' inability to read maps and navigate properly
Most mentioned
- Need for app and driver reliability
- Hygiene and cleanliness of vehicles
- Issues with fare calculation
- Drivers not accepting trips
- App prompts for updates with no available update
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User reviews
Recent rating average:
3.30
All time rating average:
4.61
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2021-10-10 |  | | Great app! Nice interface, service is good, no particular bugs of note. Need an English-speaking option and drivers should be made to have seat belts in working order! Not always the case... |
| 2021-09-08 |  | | It's really a great app. But whenever I open it it tells me that I should update. And when I go to Google Play I don't find an update. I think this is a bug that should be fixed, thanks |
| 2021-07-27 |  | | The most problem with this app is that sometimes when you order a car, the one that comes is different from the one that is registered on the app. For safety and security issues this is scary and not fine at all. |
| 2021-06-16 |  | | Last update 6/6/2021 Every time logging in to my account get message that I should update the app, but when go to Google Play I couldn't find any update!. I think this is a bug should be fixed. |
| 2021-06-05 |  | | The new app is much better and faster. Flutter I guess? Regardless, it's better than the old one in many ways. Also, a request. If you guys can add the option of multiple drop points, that would be awesome. |
| 2021-02-28 |  | | Now for real y'all need to work on your hygiene especially during this pandemic. How can I enter the car and be seeing human hair, not one strand not two strands but a bunch of hair, and used tissue papers on the floor. Sighh. This is not even funny |
| 2020-10-31 |  | | In previous edition, one could tell the cost of the trip during booking. This aspect has been eliminated. Please put it back. Otherwise I have been using Tirhal for one year and am a happy customer. |
| 2020-07-27 |  | | In general very good application but there is a problem in the internet system in some times. Also some vehicles has low quality. Thanks for your support |
| 2020-07-07 |  | | i have no problem with the app but the drivers. its known more than half of them don read maps and its dificult to use it if you are new to khartoum, because you have to tell the drivers where you are most of the time. |
| 2020-03-02 |  | | The app is helpful but still lacking many features like: 1) ability to share the trip schedule and arrival time. 2) lack of the wallet system that would help when the client is not are not having the exact trip cost nor the driver has the change 3) the evaluation page for the driver disappears quickly. It gives the impression that the company doesn't really care about the quality of the service provided by the driver. Regarding the services: 1) security is an issue: different car and driver 2) |
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