Microsoft Surface

Update Surface Earbuds and Surface Headphones and customize settings for them.

Microsoft Surface: Customize Your Earbuds & Headphones

"Microsoft Surface" is the essential companion app for Surface Earbuds and Surface Headphones, allowing users to update devices, customize settings, view battery info, and access tutorials, ensuring an enhanced audio experience.

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App stats

By: Microsoft Corporation

Users: 672,888

2.92K

Rating: 3.89

(1,326)

0.02

Version: 2.1606.0 (Last updated: 2024-10-17)

Creation date: 2020-05-05

Email: sf*****@microsoft.com

URLs: Privacy policy

Permissions

Device & app history: retrieve running apps

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage

Storage: read the contents of your USB storage

Wi-Fi connection information: view Wi-Fi connections

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
change network connectivity
connect and disconnect from Wi-Fi
full network access
run at startup
control vibration
prevent device from sleeping

Ranking

# 74,806 ▲ 56

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App summary

Analyze keywords

The Surface app is the companion to Surface Earbuds and Surface Headphones. Update your earbuds and headphones, and customize settings to get the most out of them.

Here are the things you can do:
• Update your earbuds and headphones
• View and change device info
• View battery info and volume level
• Personalize settings
• Change equalizer settings to get the sound you want
• Control which devices are connected
• Change language settings
• Reset your earbuds and headphones to the factory settings
• Watch tutorial videos
• Send us feedback

Please refer to Microsoft’s End User License Agreement (EULA) for Terms of Service for Surface app. By installing the app, you agree to these terms and conditions. Microsoft’s privacy statement is available at https://privacy.microsoft.com/en-us/privacystatement

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to pair and connect headphones
Good equalizer options
Provides detailed information on battery and settings
Customizable noise cancellation levels
Clean and simple interface

Cons

App frequently crashes and disconnects headphones
Limited features and options for customization
Persistent connection issues with multiple devices
Inadequate support for changing language settings
Loud and intrusive feedback notifications

Most mentioned

Issues with app crashing and connectivity
Difficulty in customization and lack of settings
Problems with battery status not matching reality
Frustration with persistent connection switching between devices
User experience worsened with recent updates

User reviews

I tried repairing my surface headphones and the app kept crashing. It wouldn't let me add my headphones either via Bluetooth or via the app. I had to delete the cache just to restart the process

Lorenzo Arredondo, 2024-10-30

It was fine before the update on 31st Jan 2022. When I say fine usable. Now it is basically not detecting surface headphones and i still cannot fathom why we need location access for connecting to Bluetooth headset, previously we just need the bluetooth permissions which are now missing. Atleast adhere to the Google Fast Pair or Make the App better with a cohesive UI Update: looks like they updated the service to show the location. I have disabled it though.

Anish Iska, 2024-10-20

Garbage. Really doesn't work well with a brand new pair of Surface Earbuds. It connected, but several issues. Battery display of Earbuds doesn't match what the system says. Lots of skipping, and dropping out, resetting the Buds doesn't actually do anything, etc. I loved the Earbuds because they are really comfortable but the software is terrible. It's possible I got a bad pair, but man it's so frustrating with them being new and not working hardly at all.