JUMIA Online Shopping

Get ready for big deals, with Jumia 🛒, you always win!

JUMIA Online Shopping - Ultimate Convenience

"JUMIA Online Shopping" is a comprehensive app that provides a wide array of products across fashion, electronics, and more. Enjoy exclusive deals, secure payment options, and reliable customer support, all while shopping from the comfort of your home.
Install from Google Play Store

App stats

By: JUMIA
Version: 16.10.0 (Last updated: 2025-01-29)
Version code: 320
Creation date: 2013-08-27
Permissions:
  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_ADSERVICES_TOPICS
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.FOREGROUND_SERVICE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.WAKE_LOCK
  • com.google.android.c2dm.permission.RECEIVE
  • See more
Size: 17.34M

Ranking

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
Want to check extension ranking and stats more quickly for other Android apps? Install Chrome-Stats extension to view Android-Stats data as you browse the Google Play Store.

App summary

Avoid crowds, stay safe and shop from the comfort of your home. With Jumia 🛒, you open your doors to savings and convenience!

Shop safely and conveniently online with Jumia, the largest online retailer in Africa.

★ Daily exclusive APP-only “Flash Sales” on top products and brands.
★ Early access to sales and special promotions
★ Free, fast shipping in select cities across Africa

Convenience and Quality
From fashion to electronics, find everything you need on Africa’s largest online shopping store. Jumia offers a large selection of international and local brands to choose from so you can shop 100% genuine products delivered to your door with hassle-free returns.

Secure Payment Options
Payment is made easy with secure payment options including cash on delivery, mobile money, or pay using your credit card 💳 with our secure payment portal, Jumia Pay.

Some top items include:
What’s available at Jumia? With millions of products available, we’re confident you will find what you are looking for and more. Some top items include:
- Mobile Phones & Tablets 📱, TVs 📺 and Home theatres
- Laptops, Desktops & accessories 💻
- Large & Small Appliances, Games & Consoles 🎮
- Sporting Goods & Lifestyle products - Dumbbells, Indoor Bikes, Weight Benches 🚴⚽
- Fashion for All - Men, Women, Kids & Babies👗👞
- Kids & Baby Essentials - Diapers, Skincare, Toys, Craft Kits 👶
- Health & Beauty Products - Make up, Perfumes, Hair Care, Vitamins & More 💅
- Home & Living - Furniture, Decor, Bedding, Kitchen Essentials 🛏️
- Supermarket & Grocery Items - Food, Storage, Cleaning Supplies & More 🥫

With the Jumia Shopping APP, you get:

- Customized shopping experience with a personalized feed
- Buyer protection
- Order management: our support team will call you to update you on the status of your order
- International shopping from brands like Apple, Canon, HP, Pampers, Moulinex, L’Oreal, Samsung, Tefal and many more
- Multi-device shopping: whether on a smartphone, a tablet or even on a desktop, Jumia app will keep all the products in your cart as long as you are logged in to your account

Support you can rely on:
Operating in 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our customer service team is easy to reach and strives to provide you with the best support every step of the way.

We aim to provide the best customer experience; please share your feedback to help us achieve that goal.

Contact us:
Nigeria : https://www.jumia.com.ng/contact/
Kenya : https://www.jumia.co.ke/contact/
Egypt : https://www.jumia.com.eg/contact/
Ghana : https://www.jumia.com.gh/contact/
Morocco : https://www.jumia.ma/contact/
Algeria : https://www.jumia.dz/contact/
Ivory Coast : https://www.jumia.ci/contact/
Senegal : https://www.jumia.sn/contact/
Uganda : https://www.jumia.ug/contact/
South Africa : https://www.jumia.co.za/contact/

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy-to-navigate platform for online shopping
  • Generally reliable shopping experience with minimal issues of 'what I ordered vs what I got'
  • Fast delivery under normal circumstances
  • Good offers and promotions, especially during sales events like Black Friday
  • Quality products and unique finds available
Cons
  • Frequent login issues and problems with account verification via OTPs
  • Horrible customer service and logistics issues leading to delayed or canceled orders
  • Confusing return policy and limited options for returns
  • High delivery fees charged per item instead of a combined fee for multiple items
  • Technical issues with app performance, including crashes and content not loading
Most mentioned
  • Login difficulties and OTP issues
  • Poor delivery service and logistics
  • Customer service problems during order follow-up and returns
  • High cost of items and delivery fees
  • Positive user experiences regarding product quality and app usability
User reviews
by Anonymous, Invalid Date

Jumia are useless.... I ordered for 3 Items and paid for them online they brought two after more than 3 weeks.... I had to collect the two items at two different pick ups.... Which are far from my destination from the one i chose. I want a refund of the money of the item you failed to deliver.... Worst shopping mall ever
by ayuba gadzama, 2025-01-27

A great and easy-to-navigate platform for online shopping, I will just advise you go through the customer reviews well on the product you want to buy in order to avoid 'what I ordered vs what I got'. Haven't experienced that so far though, great experience from me overall
by Isaac Akin-olamigoke, 2025-01-25
View all user reviews