"Caribou Coffee®" is a mobile app that simplifies ordering by allowing users to customize drinks, choose pickup preferences, and pay conveniently. With features for Caribou Perks® members, it enables easy management of rewards, favorite orders, and gift cards, while offering options for quick mobile payment and exclusive benefits, including free drinks and birthday rewards. Enjoy a seamless coffee experience with Caribou Coffee®!
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The Caribou Coffee® mobile app makes it easy for you to quickly customize, pay for and pick up your order. Plus, Caribou Perks® members can manage, redeem and share points right in the app.
Customize to a T(ea)–or Coffee
From flavor shots to extra shots of espresso, make your drink exactly what you want.
Choose your Pick Up Preference
Select in-store, curbside or drive-thru–whatever is easiest for you.
Convenient Mobile Pay
Pay with Apple Pay or use auto-reload to order faster.
Save Your Faves
Whether it’s a drink from the menu or a fully customized coffee order, save your favorite order to make it even easier to repeat tomorrow. Exclusive to Caribou Perks members.
Plus, other features that make your day even better.
Find the nearest store
Check out as a Caribou Perks member or as a guest
Check your gift card balance
Send an eGift Card
Join Caribou Perks and unlock exclusive benefits while earning points for every $1 spent. Redeem points for free drinks, food, and more. Caribou Perks members can look forward to a birthday drink and a free drink after their first visit.
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Easy to use and navigate
Convenient for ordering ahead and customizing orders
Engaging trivia and rewards system
Visually appealing design
Ability to see points and available offers
Cons
Frequent errors and glitches especially during ordering
Issues with saving favorite store locations
Problems with rewards not applying correctly
Slow performance and loading times
Notifications not leading to accessible information
Most mentioned
App frequently glitches or shows errors
Inability to save favorite stores
Rewards system is confusing or malfunctioning
App performance is slow
Notifications about promotions are ineffective
User reviews
Works nicely. I like the design, set up, functionality, etc of the app. Only thing I wish was different, was a variety in rewards for correctly answering the trivia questions. 10¢ off every single time? Why not cary or up with a free goodie free drink, $1 off, etc? That would make it more worthwhile to play. But overall no complaints otherwise.
Not an unusable app, but really inefficient. Out of funds? You don't learn that until you are at the last of 3 checkout screens, then you need to go back and do it again. Have a favorite location? Good luck setting that as your default. The app chooses any location except for my saved favorite. The app works, but is super inefficient and annoying to use.
Ever since the April update I can't order ahead any of the collagen drinks or the new green smoothie (looks like all the new drinks have this issue on the app and it always displays "oops something went wrong") and have to go in person and order them separately at the register in addition to my order placed on the app, if this bug could be fixed that be great! I also noticed that the app also STILL gets stuck loading and very slow and this has been a concern voiced in review comments prior.