CAINIAO - 让集运转运更简单
中国寄美国快至5日达，新用户送空运免首重专属优惠券
CAINIAO - 让集运转运更简单
CAINIAO - 让集运转运更简单 is an Android app developed by Alibaba's Cainiao Network, designed to streamline cross-border shopping from major platforms. Offering fast air shipping from China to the US in as little as 5 days, the app provides new users with exclusive coupons, a dedicated customer service experience, and secure package management with damage compensation. Enjoy cost-saving features such as free storage for 90 days and convenient one-on-one service throughout the purchase and delivery process.
App stats
By: 菜鳥
Rating: 3.73 
56 new ratings
(5,206)
Permissions:
- MediaStore.Images.Media.EXTERNAL_CONTENT_URI
- MediaStore.Images.Media.INTERNAL_CONTENT_URI
- android.permission.ACCESS_COARSE_LOCATION
- android.permission.ACCESS_FINE_LOCATION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.ACCESS_WIFI_STATE
- android.permission.ACCES_MOCK_LOCATION
- android.permission.BLUETOOTH
- android.permission.CAMERA
- android.permission.CHANGE_CONFIGURATION See more
Size: 39.45M
Email: al*****@service.alibaba.com
URLs: Privacy policy
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App summary
CAINIAO APP由阿里巴巴旗下菜鸟网络开发，支持淘宝、天猫、拼多多、京东等大型网购平台包裹合单。
随时随地轻松集运、一目了然管理跨境网购的包裹！覆盖美国、澳洲、加拿大香港、新加坡、马来西亚、日本市场
• 更快捷—中国寄美国空运最快5个工作日送达，晚必赔，包裹送货上门无需自提
• 更优惠—新用户送空运免首重优惠券，免费体验5日达空运服务
• 更方便—使用菜鸟专属集运仓地址下单，享受更优惠购物价格，想买啥就买啥
• 更划算—自营仓库90天免费仓储，多包裹到仓后一起合单，免费提供拆包降抛服务省运费
• 更安全—包裹破损丢失必赔付，最多赔付5000元货值，阿里巴巴集团出品，安全有保障，不用担心丢货问题
• 更省心—提供专属一对一客服管家，保障包裹从购买到收货全链路专人服务
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Integration with Taobao is convenient
- Affordable shipping prices
- Reliable tracking information
- Good customer service in English
- Fast delivery and reasonable shipping fees
Cons
- Unstable app causing errors
- Ineffective customer service that doesn't resolve issues
- Language barrier with most communication in Chinese
- Delayed deliveries and lost packages
- Difficulties with account registration and login
Most mentioned
- Customer service is ineffective
- App stability issues
- Integration with Taobao
- Affordable shipping
User reviews
Be careful when using their services. When a package lost in their warehouse, it may take months to find. I have an experience where there are 2 packages was lost in their warehouse and only 1 discovered lately. It is already more than a month. There is no respond on compensation. Their customer services just ask you to wait for 3 working days on and on.
by 
Choy Yin Kong, 2025-01-15
Choy Yin Kong, 2025-01-15Well they don't deliver my orders on time and they get another company to deliver my orders as Nd I don't like them cause I think there keeping some of my packages at there warehouse when there supposed to deliver my packages as soon as they come in so they get the big 1 star and if it were up to me I wouldn't ship with them at all
by 
dwayne pearase, 2025-01-10
dwayne pearase, 2025-01-10What is particularly good is that I am clearly informed of every link in the transportation of the goods. I have gone through the sea transportation service several times. Because it takes a long time, I understand the situation and I feel more at ease. The customer service contact and communication are also relatively timely. I strongly recommend it.
by 
Ling Mei Liu, 2025-01-06
Ling Mei Liu, 2025-01-06Similar apps
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