athenaPatient

Access health information and communicate with your care team anytime, anywhere.

athenaPatient - Access Your Health Information

athenaPatient is a mobile app that allows patients to access their health information and communicate with their care team securely, anytime and anywhere. With features like quick login, viewing test results, messaging your care team, self-scheduling appointments, checking in before visits, attending virtual visits, and getting directions to appointments, it enhances your healthcare experience. Note that users need an existing athenahealth Patient Portal account to utilize this app.
Install from Google Play Store

App stats

Version: 1.21.1 (Last updated: 2024-12-18)
Version code: 72
Creation date: 2022-11-09
Permissions:
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.BLUETOOTH
  • android.permission.CAMERA
  • android.permission.FOREGROUND_SERVICE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_APP_BADGE
  • android.permission.RECEIVE_BOOT_COMPLETED
  • android.permission.USE_BIOMETRIC
  • android.permission.USE_FINGERPRINT
  • See more
Size: 11.87M

Other platforms

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App summary

athenaPatient is only available for patients whose healthcare providers have instructed them to download and use the app.

Access your health information and communicate with your care team anywhere, anytime.* athenaPatient is a convenient, mobile resource that allows you to:

- Log in quickly – Facial recognition and touch ID make log in easy while keeping your data safe.

- View test results – Access lab, imaging, and other medical test results as soon as they become available.

- Message your care team – Contact your care team whenever you have questions through quick, secure direct messages.

- Self-schedule appointments – Book appointments with your care team and view upcoming visits beyond regular office hours. Your provider(s) must support Self-Scheduling to use this feature.

- Check in before your visit – Easily check in for appointments and save time by completing any necessary documentation before your arrival. (Your provider(s) must support Self Check-In to use this feature)

- Attend virtual visits – Easily initiate and attend telehealth visits with members of your care team. (Your provider(s) must support virtual visits through athenaTelehealth to use this feature.)

- Get directions to appointments – Driving directions show you how to get to your next medical appointment.

Please note that you must have an existing athenahealth Patient Portal account to use athenaPatient.

Once you’ve downloaded and launched athenaPatient, you must log in using the same email address and password you use to access your provider’s athenahealth Patient Portal to begin using the app. It will ask if you want to enable Face ID or Touch ID. Enabling either of these features will save you from having to enter your login information every time you want to use the app.

If you do not have your Patient Portal account information, your healthcare provider(s) may offer Patient Portal access through their website.

If you’re having issues finding your healthcare provider’s Patient Portal, you can contact their office for the correct URL, or to request an email invitation to their Patient Portal.

* The athenaPatient app is only available for download and viewing information in the United States for patients of healthcare providers on the athenahealth network.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Convenient for checking upcoming appointments and making bill payments
  • Good for communication with healthcare providers and digital messaging
  • Can consolidate information from multiple doctors' offices into one app
  • Easy navigation and user-friendly for basic features
Cons
  • Frequent login issues and login loop problems
  • Inconsistent syncing between app and web portal
  • Lack of access to patient care summaries and test results within the app
  • Technical issues leading to freezing and crashing
  • Inability to electronically sign documents directly in the app
Most mentioned
  • Login issues and app errors
  • Inconsistent appointment visibility between app and web portal
  • Lack of access to vital medical records and results
  • Frustration with technical support and app functionality
  • Desire for more features like electronic signatures and better navigation
User reviews
Since my provider switched from the Healow app to this one it has not been good. I have had this for about a year the only thing it is good for is to show my appointments. none of my past visit results or medications are on it. the web browser has One visit summary and my medications but still nowhere near as good as the Healow app which had All of my visits All my test results so i can check my own progress from lab work and All my doctors notes I do not enjoy using this app or the web browser
by Randy Shepherd, 2025-01-07

Worst portal app I've ever used. Spent 3 hours trying to make a payment but everytime I tried the app just takes you to their website and everytime I would log in it would tell me my session was expired. So I logged out let it wait for 5-10 minutes logged back in and it still said session expired, fought with it for 3 hours. Waste of my time.
by Dominic Goodnow, 2025-01-04

very convenient when paying your bill and to keep up with appointments. I especially like adding it to my calendar because my husband and I are synced up, so we can make sure we don't overbook our Dr visits.
by X-TINA L, 2025-01-02
View all user reviews

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